YOGRAVEL YOGA STUDIO sells online services, not physical products. Nothing is shipped to you — the Certified Face Yoga Workshop is delivered live over the internet.
1. What You Receive
- 6 live sessions on Zoom, 75 minutes each, on consecutive days, Monday to Saturday.
- Notes to keep, shared digitally.
- A certificate on completing the workshop, shared digitally.
2. Delivery Timeline
- Immediately after payment: an on-screen confirmation, and a payment receipt emailed to you by Razorpay.
- Within 1 working day of payment: we contact you on WhatsApp to confirm the batch dates you will join.
- Before day one of your batch: we send the Zoom joining link to your WhatsApp number and email.
- Within 7 days of the final session: your certificate and notes are sent to you digitally.
3. If Something Doesn't Arrive
If you haven't heard from us within 1 working day of paying, or your Zoom link hasn't arrived 30 minutes before a session, check your spam folder and then message us on WhatsApp at 9000961604. If we are unable to deliver the workshop, you are refunded under our Refund & Cancellation Policy.
4. Grievance Officer
If you have a complaint about a purchase, a refund, or how we handle your personal information, please contact our Grievance Officer:
Sapna Verma, Founder
YOGRAVEL YOGA STUDIO
325 Guru Gobind Singh Avenue, Jalandhar, Punjab 144001, India
Email: sapnayogravel@gmail.com
Phone / WhatsApp: 9000961604
Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
We acknowledge every complaint within 48 hours and aim to resolve it within 30 days of receiving it.
5. Contact
YOGRAVEL YOGA STUDIO
325 Guru Gobind Singh Avenue, Jalandhar, Punjab 144001, India
Email: sapnayogravel@gmail.com
WhatsApp / Phone: 9000961604